My Holidays and Trips
Address: U-20, Pawan Palace, Samad Road, Aligarh (U.P), India
Phone: +91-70555 55334
At My Holidays and Trips, we strive to provide the best travel experience for our customers. We understand that plans may change, and this policy outlines the terms for cancellations and refunds.
Domestic Tours
Cancellation made 30 days or more before the departure date: Eligible for full refund after deducting service/processing charges.
Cancellation made 15–29 days before the departure date: 50% refund of the package cost.
Cancellation made less than 15 days before the departure date: No refund will be provided.
International Tours
Cancellation made 45 days or more before departure: Eligible for full refund after deducting service/processing charges.
Cancellation made 30–44 days before departure: 50% refund of the package cost.
Cancellation made less than 30 days before departure: No refund will be provided.
If we are forced to cancel a tour due to unforeseen circumstances (natural disasters, government restrictions, insufficient group size, etc.), customers will be offered:
An alternative tour package of similar value, or
A full refund of the amount paid.
Certain services are non-refundable, including but not limited to:
Air tickets, train tickets, and bus tickets once issued
Visa, travel insurance, and government fees
Hotel bookings with “non-refundable” policies
Refunds will be processed within 10–15 business days from the date of cancellation approval.
Refunds will be credited to the original mode of payment (bank account, card, or UPI).
Service/processing fees and applicable taxes are non-refundable.
If the customer fails to show up on the day of departure, no refund will be issued.
For cancellations and refund requests, please contact us:
My Holidays and Trips
📍 U-20, Pawan Palace, Samad Road, Aligarh (U.P), India
📞 +91-70555 55334